You sent me-Grace S. Bennett-an email that some of the tickets I ordered had barcode th...

GetHuman-goldier's customer service issue with Groupon from May 2019

Help with my Groupon issue
The issue in GetHuman-goldier's own words
You sent me-Grace S. Bennett-an email that some of the tickets I ordered had barcode that wasn't good and I should reprint...I have no idea if its the Ted Nugent tickets (GL-JK**-YJP*-S*JT-N*VW) or the Johnny Mathis tickets GL-LXR*-FGPR-C*Y*-HHP*) Some of us older folks are not as computer literate and would appreciate a call from a REAL PERSON AT GROUPON who can walk us through this. *** ***-**** I'm not able to reporint the Johnny Mathis Groupon tickets if thats the ones in question because it says show sold out...can't even tap on the voucher in MY GROUPONS..I probably won't use your service again if no one calls me or helps me resolve this and also will Social Media my problems with your service ...**********

GetHuman-goldier did not yet indicate what Groupon should do to make this right.

How GetHuman-goldier fixed the problem
nOT SURE IF ITS FIXED BUT i'M TOLD nycb AND pARAMOUNT HAVE LISTS OF gROUPON PEOPLE WHO BOUGHT Is this true as a back up*? i REPRINTED ALL TIX i GUESS BUT HOPE IT WORKS..WOUOLD BE A SOCIAL MEDIA DISASTER IF NOT
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Groupon

Customer service issue
Reported by GetHuman-goldier
May 12th, 2019 - 2 years ago
Fixed
GetHuman-goldier shared how to fix
Seen by 5 customers so far
Similar issue to 205683 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-goldier started working on this issue
May 12th, 2019 3:00pm
GetHuman-goldier confirmed the issue is fixed. Hooray!
May 13th, 2019 9:58pm

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