RE: order number ****-******-****** date of order *.**.**. Reservation at Benbow Histor...

GetHuman2898910's Refund My Order issue with Groupon from May 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2898910's own words
RE: order number ****-******-****** date of order *.**.**. Reservation at Benbow Historic Inn. *I am asking for a refund on this order as I was not able to go to the inn for this reservation. I called Benbow Historic Inn on *.**.** as I recall. They cancelled the reservation however told me I had to contact Groupon for the refund. I was not able to contact Groupon at that time by phone in spite of repeated efforts. Subsequently, after *.**.** (the date of the reservation) had already passed I again tried to contact Groupon both by phone and at the support email address, neither of which worked. Please contact me about this refund. I am a frequent traveler and have used Travelocity, AirBnB and other websites without problems. I have also ordered items from Groupon but find that Amazon is easier to deal with, especially for returns and refunds. I think Groupon has great goods and services but will not be able to order from this site in the future if I cannot resolve this refund for the Benbow Inn. *Thank you for your assistance. *Regards,*Marian Ivan
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Groupon

Refund My Order issue
Reported by GetHuman2898910
May 10th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 204758 others
0 customers following this
Timeline
GetHuman2898910 started working on this issue
May 10th 1:56pm
GetHuman2898910 indicated the issue is not fixed yet.
May 11th 4:33pm
GetHuman2898910 indicated the issue is not fixed yet.
May 13th 3:51pm