I purchased a Groupon for * sessions of Laser Hair Removal for a local spa that listed...

GetHuman-cicaglia's Refund My Order issue with Groupon from May 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cicaglia's own words
I purchased a Groupon for * sessions of Laser Hair Removal for a local spa that listed their business hours as *am-*pm Monday through Saturday, but after trying for weeks to reach someone to schedule an appointment (my *** calls kept going to voicemail and my electronic messages were left unanswered), I finally got someone on the phone who told me that they only do hair removal appointments on Wednesdays and Fridays. This is not what was listed on the Groupon app and on the spa's website. I work all week and specifically chose to purchase this Groupon because the spa was advertised with open hours on Saturdays. Since I cannot use my Groupon due to misleading business hours posted on Groupon and on the business' website, I ask you to please refund my Groupon. Thank you.

GetHuman-cicaglia did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman-cicaglia
May 9th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 204080 others
0 customers following this

Timeline

GetHuman-cicaglia started working on this issue
May 9th, 2019 2:00am

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