I have booked a trip to the Stonewall Resort back in March. Unfortunately my father has...

GetHuman2887655's Refund My Order issue with Groupon from May 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2887655's own words
I have booked a trip to the Stonewall Resort back in March. Unfortunately my father has been hospitalized with a serious heart condition for which his outcome is unknown. We are going do by day in hopes that his condition will improve enough to have life saving heart surgery. I have tried to cancel this trip last week, so I could receive a refund but it keep giving me an error message. I would like a refund since I am not able to leave town due to his condition?
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Groupon

Refund My Order issue
Reported by GetHuman2887655
May 8th, 2019 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 203810 others
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Timeline
GetHuman2887655 started working on this issue
May 8th 5:38pm