Hi, I bought a Groupon for twinkle twinkle little spa. I tried reaching them over phone...
GetHuman2882894's Refund My Order issue with Groupon from May 2019
Help with my Groupon issue
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GetHuman2882894's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2882894 will want to follow the link below to head to their help center. We will check on GetHuman2882894 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2882894 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2882894's own words
Hi, I bought a Groupon for twinkle twinkle little spa. I tried reaching them over phone and when I failed I went to the address mentioned. And found that the address is fake and there is no one by that name and service. The lady who owns that address is into a different bussines. So disappointed. I had taken my daughter for her bday. Only to disappoint her.*Please refund my money. This incident has shaken my faith in Groupon.*V*****@***.com
GetHuman2882894 did not yet indicate what Groupon should do to make this right.
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