I've tried several times to reach someone since Saturday-****** and to-date and no avai...

GetHuman2881433's Refund My Order issue with Groupon from May 2019

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GetHuman2881433's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2881433 will want to follow the link below to head to their help center. We will check on GetHuman2881433 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2881433 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2881433's own words
I've tried several times to reach someone since Saturday-****** and to-date and no avail, I have not been able to get in touch with a customer service representative. I purchased a brunch for ******, at Jimmy's Cafe on **th Street along with * other girl friends and we were all embarrassed and ashamed of what we saw and experienced. We could not even stay for the event because there was no set up,no hostess, no manager, nothing. The place was empty, causing us to HAVE TO LEAVE and go elsewhere. I WANT A REFUND FOR $**, which I paid for my ticket. Unfortunately, I no longer have the order number to reference but my email address and full name should provide my confirmation of details stated. *SHOULD you have further questions, please do not hesitate to contact me directly on my cell phone at: ***-***-**** or email me at: *****@***.com.*Thank You kindly,*Belinda Roman****-***-**********@***.com
GetHuman2881433 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund My Order issue
Reported by GetHuman2881433
May 7th, 2019 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 203364 others
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Timeline
GetHuman2881433 started working on this issue
May 7th 7:35pm