On March **, **** I purchased a Groupon for gutter cleaning through S&S Residential Gut...

GetHuman2880421's Can't Contact Seller issue with Groupon from May 2019

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The issue in GetHuman2880421's own words
On March **, **** I purchased a Groupon for gutter cleaning through S&S Residential Gutter Cleaning Services.**On April *th I called them to schedule a time but got their voice mail. I left a message to call me back and a week later had not received a response. I then called again and was informed that their voice box was full. The next day I called again and the voice mail was still full. I then checked my Groupon online to confirm I had the correct phone number and found that the Groupon showed that it had been redeemed which was and is not the case. I then contacted Groupon by phone and was told that the merchant would be contacted to confirm the Groupon had not been redeemed and I would receive an email later that day which I never received. However I did receive an email confirming the chat and with an offer for Groupon bucks.**I again tried to contact the merchant several times over the next few days including daytime, evenings, and weekend to no avail. I went to my Groupon account and it now showed that the Groupon was redeemed on April **th, again not the case. I then contacted Groupon again by phone and went through what had transpired up to that point and was told I would get an email later that day which I have to receive.**Help?
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Groupon

Can't Contact Seller issue
Reported by GetHuman2880421
May 7th, 2019 - a mon ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman2880421 started working on this issue
May 7th 4:20pm