I have a Groupon for a **minute massage that expires on ****. I called to make an appoi...

GetHuman2868168's Refund My Order issue with Groupon from May 2019

7 views | 202378 similar | 0 following
Help with my Groupon issue

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2868168's own words
There is nothing wrong with my computer. I need a Groupon refund ... I have a Groupon for a **minute massage that expires on ****. I called to make an appointment last week and was told there was only * appointment in the next two weeks. I asked if she would honor the Groupon since should could not take me. Her response was rude and unprofessional. She said she could not “fathom “how someone waited so long to make an appointment and that I should just get a refund from Groupon. I am asking for a refund to my debit card. **I have been using Groupon for several years and never have encountered such rudeness and unprofessionalism. **Please credit my card. **Thanks **Lucy McCarthy. **Sent from my iPad
This frustrating because I cannot get a response from anyone.
Credit my debit card for what I paid for the massage Groupon that the merchant won’t honor.
I have been a Groupon customer for * years
How GetHuman2868168 fixed the problem

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Groupon

Refund My Order issue
Reported by GetHuman2868168
May 5th, 2019 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 202378 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2868168 started working on this issue
May 5th, 2019 5:29pm
GetHuman2868168 indicated the issue is not fixed yet.
May 5th, 2019 5:32pm
GetHuman2868168 indicated the issue is not fixed yet.
May 6th, 2019 1:41am
GetHuman2868168 confirmed the issue is fixed. Hooray!
May 6th, 2019 11:33pm
GetHuman2868168 indicated the issue is not fixed yet.
May 6th, 2019 11:36pm
GetHuman2868168 indicated the issue is not fixed yet.
May 6th, 2019 11:41pm
GetHuman2868168 shared this issue with others over email
May 6th, 2019 11:42pm
GetHuman2868168 indicated the issue is not fixed yet.
May 8th, 2019 12:13am