I just purchased a GroupOn voucher for Forouzan Spa for "** Skin Tag, Cherry Spot, Mili...

GetHuman2811452's Dispute a Charge issue with Groupon from April 2019

3 views | 198289 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2811452 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2811452 can let us know if they help or not.
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Name on account, Email on account, and Billing address
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2811452's own words
I just purchased a GroupOn voucher for Forouzan Spa for "** Skin Tag, Cherry Spot, Milia or White Bump Removal" for $**.** (**% off) but it says that there is an additional $**.** off if purchased today but when I purchased it that $**.** didn't come off the final price. When I tried to click on the "Extra C $**.** off, today only" part it didn't ask for a special code so I assumed that it would deduct the $**.** from the total price at the final charge but it did not. Can you please fix the charge for me and deduct the $**.** from the original $**.** which should come to a $**.** charge? I don't desire to obtain a GroupOn credit instead but rather I would expect the correct charge to be processed on my credit card and a refund to be processed for the original $**.** the way it should of been processed.*If you need to reach me, kindly call me at either of the following phone numbers:*home: (***) ***-*****cell: (***) ***-******I have taken pictures of the website that indicated that an additional $**.** would be deducted so if you require proof of this, I can provide it.

GetHuman2811452 did not yet indicate what Groupon should do to make this right.

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Dispute a Charge issue
Reported by GetHuman2811452
Apr 25th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 198289 others
0 customers following this


GetHuman2811452 started working on this issue
Apr 25th, 2019 10:55pm

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