In early December I purchased a Groupon coupon free car detail through a mobile service...

GetHuman2792783's Refund My Order issue with Groupon from April 2019

3 views | 196716 similar | 0 following
Help with my Groupon issue
GetHuman2792783's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2792783 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2792783 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2792783's own words
In early December I purchased a Groupon coupon free car detail through a mobile service here in Boise Idaho as a Christmas gift for my wife and then we're supposed it was supposed to go to her email that you would get on Christmas Day and be able to redeem it for the car detail when she got it on Christmas Day it stated that it already been redeemed which it had not had never had we did finally call them I believe in January or February and was told that we could now go back on there and it would show being able to redeem it again we looked at it and it did for the first day or two and then it went back to already redeemed and we never have we've also attempted to call the local Boise a Groupon merchant and they've never called us back I would simply like to get a refund on my purchase my name is Sean Stubblefield phone number ***-***-**** my wife has never been able to use it I will never try to do something like this again

GetHuman2792783 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman2792783
Apr 23rd, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 196716 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2792783 started working on this issue
Apr 23rd, 2019 12:45am
GetHuman2792783 indicated the issue is not fixed yet.
Apr 24th, 2019 2:12am

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