I purchased my "Mastermind Escape Games" Groupon for $*** dollars and I redeemed it by...

GetHuman-hslss's Refund My Order issue with Groupon from April 2019

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The issue in GetHuman-hslss's own words
I purchased my "Mastermind Escape Games" Groupon for $*** dollars and I redeemed it by reserving it on the merchant website. However, I accidentally reserved the room the day before the desired date. The original price of the escape room for * people was $***.**, but even after I entered the Groupon promo code the total came out to be $**.**. The promo code basically reduced my price by $*** dollars instead of replacing into $***. The total amount of money I had to pay for was $***.** (Groupon * price of the escape room after promo code), which is more expensive than the original price. I realized the error in the price and in the reservation date later and asked the merchant to refund my $**.**, and they did. This is my first Groupon purchased and I feel scammed. I have contacted Groupon before and they only said that I can trade it out with other Groupons despite my financial situation as an independent high school senior. I want a full refund of $*** dollars. I have debts to pay and need money to pay bills.

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Groupon

Refund My Order issue
Reported by GetHuman-hslss
Apr 21st, 2019 - 3 years ago
I have an issue with Groupon too
Not resolved
Seen by 124 customers so far
Similar issue to 195975 others
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Timeline

GetHuman-hslss started working on this issue
Apr 21st, 2019 12:50am

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