I purchased my "Mastermind Escape Games" Groupon for $*** dollars and I redeemed it by...
GetHuman-hslss's Refund My Order issue with Groupon from April 2019
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-hslss's own words
I purchased my "Mastermind Escape Games" Groupon for $*** dollars and I redeemed it by reserving it on the merchant website. However, I accidentally reserved the room the day before the desired date. The original price of the escape room for * people was $***.**, but even after I entered the Groupon promo code the total came out to be $**.**. The promo code basically reduced my price by $*** dollars instead of replacing into $***. The total amount of money I had to pay for was $***.** (Groupon * price of the escape room after promo code), which is more expensive than the original price. I realized the error in the price and in the reservation date later and asked the merchant to refund my $**.**, and they did. This is my first Groupon purchased and I feel scammed. I have contacted Groupon before and they only said that I can trade it out with other Groupons despite my financial situation as an independent high school senior. I want a full refund of $*** dollars. I have debts to pay and need money to pay bills.
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Groupon
Refund My Order issue
Reported by GetHuman-hslss
Apr 21st, 2019 - 4 years ago
I have an issue with Groupon too
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Seen by 141 customers so far
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GetHuman-hslss started working on this issue
Apr 21st, 2019 12:50am
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