My email is not being recognized *I have tried and I have tried and I have contacted Gr...

GetHuman2772636's customer service issue with Groupon from April 2019

12 views | 195158 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2772636 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2772636 can let us know if they help or not.
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Before contacting them, items GetHuman2772636 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2772636's own words
My email is not being recognized *I have tried and I have tried and I have contacted Groupon and they have emailed me and they tell me to reset my password and every time I reset my password it comes on and tells me that my email address isn’t valid*Groupon felt a little tingle telling us you've recently tried to reset your password. The tingle turned to sadness, however, when we realized there is no account on file with this email address. It could be that you have an account under a different email address, or you might need to create a brand new account by clicking the button below (or by copying and pasting the link if the button doesn't appear).*Sign Up*While we’re having this chat, we should point out that Groupon will never contact you to ask for your password. Also, we know it’s temping to use your cat’s favorite pizza topping for all your passwords, but we advise using something unique for our site. If you need any help setting up your account, please feel free to contact our Customer Support team at www.gr

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Groupon

Customer service issue
Reported by GetHuman2772636
Apr 19th, 2019 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 195158 others
0 customers following this

Timeline

GetHuman2772636 started working on this issue
Apr 19th, 2019 12:27am

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