Purchased two Groupons(*LG-M*F*-H**F-MFVK-*PG* and *LG-WBBY-CFMV-*XZN-SYR*) for service...

GetHuman2705383's customer service issue with Groupon from April 2019

Help with my Groupon issue
The issue in GetHuman2705383's own words
I would like my credit card credited the amount I paid for these two groupons ... Purchased two Groupons(*LG-M*F*-H**F-MFVK-*PG* and *LG-WBBY-CFMV-*XZN-SYR*) for services at Rose Luciano at Bella Face &Nails*Called several times but their mailbox is full. Finally decided to go to the salon to schedule. Impossible to make an appointment. Spent too much($**) to let it slide! I would like the **.** I spent on these two groupons credited to my Amex ending in *****
Its impossible to get an appt. for these services AND impossible to communicate with Groupon to resolve this issue!!
I would like to have my Amex card credited the total of the two groupon purchases
I've made many purchases through Groupon, and have been a customer for at least two years!
YES, tried to get in touch with Groupon representative. Their "live chat" "send an email" AND "request a call back" LINKS don't work.
How GetHuman2705383 fixed the problem
I complained on their facebook page. I had to explain my story a couple of times...frustrating! The rep. tried to give me Groupon Bucks. I didn't accept. Ultimately, they credited my credit card.
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Groupon

* groupons... one for a facial & one for Brazilian wax
Customer service issue
Reported by GetHuman2705383
Apr 8th, 2019 - 3 years ago
Fixed
GetHuman2705383 shared how to fix
Seen by 45 customers so far
Similar issue to 190186 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2705383 started working on this issue
Apr 8th, 2019 10:04pm
GetHuman2705383 indicated the issue is not fixed yet.
Apr 8th, 2019 10:11pm
GetHuman2705383 indicated the issue is not fixed yet.
Apr 9th, 2019 1:42pm
GetHuman2705383 indicated the issue is not fixed yet.
Apr 9th, 2019 2:25pm
GetHuman2705383 indicated the issue is not fixed yet.
Apr 9th, 2019 2:42pm
GetHuman2705383 confirmed the issue is fixed. Hooray!
Apr 13th, 2019 12:59pm

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