Want to trade in a voucher for Groupon bucks

GetHuman-danniwh's Refund My Order issue with Groupon from April 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-danniwh will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-danniwh can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-danniwh's own words
The problem: Want to trade in a voucher for Groupon bucks
GetHuman-danniwh did not yet indicate what Groupon should do to make this right.
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Refund My Order issue
Reported by GetHuman-danniwh
Apr 1st, 2019 - 7 mos ago
I have an issue with Groupon too
Not resolved
Seen by 23 customers so far
Similar issue to 186416 others
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GetHuman-danniwh started working on this issue
Apr 1st 6:57pm