Ordered a “carabiner powerbiner with built in battery”... received it and when I opened...

GetHuman304892's customer service issue with Groupon from March 2019

4 views
 | 
185096 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman304892's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman304892's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman304892 will want to follow the link below to head to their help center. We will check on GetHuman304892 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman304892 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman304892's own words
Ordered a “carabiner powerbiner with built in battery”... received it and when I opened it, the product was in complete disarray, furthermore, the charging cable included with this product* is missing... I am completely dubious about this particular product... if you can send me a new complete, intact product before April *, ****, . go ahead and do so, otherwise, I will be returning it....and CHECK who is sending out your orders.*Pilar Abelove... order ID:*GG -***P-ZHHY-**ST-GKX**PLEASE RESPOND ASAP... thank you
GetHuman304892 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman304892 fixed the problem
We are waiting for GetHuman304892 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman304892 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman304892
Mar 30th, 2019 - 6 mons ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
Similar issue to 185096 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman304892 started working on this issue
Mar 30th 1:48pm