I have today ordered a mattress from your site via a company called Payless Beds. Orde...

GetHuman2634245's customer service issue with Groupon from March 2019

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Help with my Groupon issue
GetHuman2634245's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2634245 will want to follow the link below to head to their help center. We will check on GetHuman2634245 later to make sure it's all set or try to help escalate.
The issue in GetHuman2634245's own words
I have today ordered a mattress from your site via a company called Payless Beds. Order Number ****-******-******. However, as your small print advises I have to take up removal of my old mattress during the purchase process. Unfortunately there was no areas to request this. Can I do this through you to the company or do I have to contact them directly? Is directly, please could you supply the telephone number of the company on my order. With many thanks for your help in this matter. D Dyer
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Groupon

Customer service issue
Reported by GetHuman2634245
Mar 29th, 2019 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 184652 others
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Items needed
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Timeline
GetHuman2634245 started working on this issue
Mar 29th 5:41pm
GetHuman2634245 indicated the issue is not fixed yet.
Mar 29th 5:43pm
GetHuman2634245 indicated the issue is not fixed yet.
Mar 30th 6:12pm