I purchased a Groupon for house cleaning. When I called to schedule an appointment, the...

GetHuman-debraofe's Refund My Order issue with Groupon from March 2019

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Help with my Groupon issue
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GetHuman-debraofe's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-debraofe will want to follow the link below to head to their help center. We will check on GetHuman-debraofe later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-debraofe may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-debraofe's own words
I purchased a Groupon for house cleaning. When I called to schedule an appointment, they couldn’t come for two weeks. I’m moving and needed this done next week. Please refund my credit card on file.
GetHuman-debraofe did not yet indicate what Groupon should do to make this right.
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Groupon

Refund My Order issue
Reported by GetHuman-debraofe
Mar 29th, 2019 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 184620 others
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Timeline
GetHuman-debraofe started working on this issue
Mar 29th 4:42pm