I ordered the digital edition of the Rochester Democrat & Chronicle for $*.**. I am un...

GetHuman-abassoon's Order Never Arrived issue with Groupon from March 2019

Help with my Groupon issue
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-abassoon's own words
I ordered the digital edition of the Rochester Democrat & Chronicle for $*.**. I am unable to log in to the Democrat & Chronicle, and they deflected the problem to Groupon. Either help me log in, or return my money.
GetHuman-abassoon did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-abassoon fixed the problem
The subscription took a full * days from the time I registered until it worked. All I had to do was wait, but I got threatening emails from Groupon (GetHuman) customer service saying this is your last follow up from us...etc. I found Groupon's customer service unacceptable.
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Groupon

Order Never Arrived issue
Reported by GetHuman-abassoon
Mar 29th, 2019 - 6 mons ago
I have an issue with Groupon too
Fixed
GetHuman-abassoon shared how to fix
Seen by 13 customers so far
Similar issue to 184572 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-abassoon started working on this issue
Mar 29th 3:59pm
GetHuman-abassoon indicated the issue is not fixed yet.
Mar 30th 12:43am
GetHuman-abassoon indicated the issue is not fixed yet.
Mar 30th 12:46am
GetHuman-abassoon indicated the issue is not fixed yet.
Mar 31st 4:10am
GetHuman-abassoon confirmed the issue is fixed. Hooray!
Apr 1st 4:37pm
GetHuman-abassoon indicated the issue is not fixed yet.
Apr 10th 2:25pm
GetHuman-abassoon indicated the issue is not fixed yet.
Apr 10th 3:57pm
GetHuman-abassoon indicated the issue is not fixed yet.
Apr 10th 3:59pm
GetHuman-abassoon indicated the issue is not fixed yet.
Apr 10th 4:01pm