I used one of your Groupons to get a facial and received a bad experience. *I then put...

GetHuman2620895's customer service issue with Groupon from March 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2620895 will want to follow the link below to head to their help center. We will check on GetHuman2620895 later to make sure it's all set or try to help escalate.
The issue in GetHuman2620895's own words
I used one of your Groupons to get a facial and received a bad experience. *I then put a review about it and now the merchant is threatening lawsuit due to a my bad review. How can I get this merchant to be investigated for bullying customers into giving good reviews and trying to take my freedom of speech?? I feel I am entitled to my opinion and that should not be taken away because the merchant can't handle my review. They not only have threatened lawsuit but also harrassed me with several calls, texts and voice messages. I notified them I will contact authorities if they don't stop contacting me. I'm afraid they may have done this to previous or future customers. I question their * star rating...that needs to be investigated.
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Customer service issue
Reported by GetHuman2620895
Mar 28th, 2019 - 6 mons ago
I have an issue with Groupon too
Seen by 4 customers so far
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GetHuman2620895 started working on this issue
Mar 28th 10:37pm
GetHuman2620895 indicated the issue is not fixed yet.
Mar 30th 12:41am