I think groupon is scamming me

GetHuman2618907's customer service issue with Groupon from March 2019

6 views | 183811 similar | 0 following
Help with my Groupon issue
GetHuman2618907's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2618907 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2618907 can let us know if they help or not.
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The issue in GetHuman2618907's own words
Take my children out for a fun event ... I bought tickets to the harlem globe trotters, my account has been debited, but there is no where to print the voucher.
I tried to buy the tickets with a credit card the first time, but groupon showed it as refunded, so I used paypal to buy the tickets a second time. My bank is showing both instances as processed. Now I am out over ***$ and still don't have a way to get to the event. If I don't resolve this in the next hour I am going to the bank to refute both of the charges and go directly to the venue.
I want an actual refund for the credit card purchase and the voucher for my Paypal purchase, TODAY
I have tried to call the number from my Paypal receipt*Looked for a Live Chat option to get a resolution, which the phone number said was available, but I can't find. *I have tried the "customer support" which is an endless loop thru ****
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Groupon

Harlem Globetrotters - Minneapolis *******
Customer service issue
Reported by GetHuman2618907
Mar 28th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 183811 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman2618907 started working on this issue
Mar 28th, 2019 8:08pm
GetHuman2618907 indicated the issue is not fixed yet.
Mar 28th, 2019 8:14pm

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