I booked * tickets to the zumanity show in Las Vegas on the **th and an emergency came...

GetHuman2618394's customer service issue with Groupon from March 2019

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The issue in GetHuman2618394's own words
I booked * tickets to the zumanity show in Las Vegas on the **th and an emergency came up and I cannot make the show. I knew I wouldn’t be able to make it * days ago and haven’t been able to figure out how to get a refund or cancel my tickets. I’m ** and married and $*** is a huge hit to us. We have tried everything to get help on this and have come up empty handed. We would even take an exchange for Groupon credit. Refund preferd if possible.
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Groupon

Customer service issue
Reported by GetHuman2618394
Mar 28th, 2019 - 24d ago
I have an issue with Groupon too
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Seen by 1 customer so far
Similar issue to 183802 others
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Timeline
GetHuman2618394 started working on this issue
Mar 28th 7:54pm