I made purchase on ********* for $***.**. There are * other $***.** charges on **** and...

GetHuman2616921's Refund my order issue with Groupon from March 2019

19 views | 183581 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2616921 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2616921 can let us know if they help or not.
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Before contacting them, items GetHuman2616921 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2616921's own words
I need charges totalling $*** @ $*** x* credited back to my MC account. These * charges never should have been charged to my account. I have told you this several times. Thank you in advance for taking care of this. ... I made purchase on ********* for $***.**. There are * other $***.** charges on **** and **** that should not be on there. These two i would like removed and refunded to my credit card. I never intended for these charges to be made. I have contacted you before but never got a call back. ..***- *** -****. Thank you.
I need to know someone is taking care of this problem instead of emails asking what I want done.
Credit my MC card acct for $***.
I have used Groupon several different times over the past years or so and have never had this kind of problem.
I have contacted my MC bank and they will send Groupon a request for a credit of $***.
How GetHuman2616921 fixed the problem

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Groupon

Salon and Spa in Ft Oglethorpe GA.
Refund my order issue
Reported by GetHuman2616921
Mar 28th, 2019 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 183581 others
0 customers following this

Timeline

GetHuman2616921 started working on this issue
Mar 28th, 2019 3:26pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 1st, 2019 3:25pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 1st, 2019 3:26pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:20pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:22pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:23pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:25pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:41pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 3rd, 2019 12:41pm
GetHuman2616921 indicated the issue is not fixed yet.
Apr 5th, 2019 1:38am
GetHuman2616921 indicated the issue is not fixed yet.
Apr 5th, 2019 1:39am
GetHuman2616921 indicated the issue is not fixed yet.
Apr 8th, 2019 1:18am
GetHuman2616921 indicated the issue is not fixed yet.
Apr 8th, 2019 1:26am
GetHuman2616921 indicated the issue is not fixed yet.
Apr 11th, 2019 7:05pm
GetHuman2616921 indicated the issue is not fixed yet.
Jun 5th, 2019 1:42pm
GetHuman2616921 indicated the issue is not fixed yet.
Jun 6th, 2019 2:44pm