I made purchase on ********* for $***.**. There are * other $***.** charges on **** and...
GetHuman2616921's Refund my order issue with Groupon from March 2019
19 views | 183581 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman2616921's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2616921's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2616921 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2616921 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2616921 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2616921's own words
I need charges totalling $*** @ $*** x* credited back to my MC account. These * charges never should have been charged to my account. I have told you this several times. Thank you in advance for taking care of this. ... I made purchase on ********* for $***.**. There are * other $***.** charges on **** and **** that should not be on there. These two i would like removed and refunded to my credit card. I never intended for these charges to be made. I have contacted you before but never got a call back. ..***- *** -****. Thank you.
I need to know someone is taking care of this problem instead of emails asking what I want done.
Credit my MC card acct for $***.
I have used Groupon several different times over the past years or so and have never had this kind of problem.
I have contacted my MC bank and they will send Groupon a request for a credit of $***.
I have an issue with Groupon too
How GetHuman2616921 fixed the problem
We are waiting for GetHuman2616921 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.