I placed an order on Tuesday evening...when I went to submit my order....it appeared it...
GetHuman2615811's Refund my order issue with Groupon from March 2019
Help with my Groupon issue
GetHuman2615811's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2615811 will want to follow the link below to head to their help center. We will check on GetHuman2615811 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2615811 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2615811's own words
I placed an order on Tuesday evening...when I went to submit my order....it appeared it was processing...then it popped up an error stating my order didn’t process. I then backed out and went back into my cart and submitted...it processed. Last evening I checked my email and had enormous amount of email confirmations from Groupon...I started to review and realized that the order went through twice. However in some cases like sheets and shirts I ordered are duplicate, triplicate or quadrupled in some cases. We need to correct this and stop shipment and return my funds for the duplicates, triplicates and quadruples. Please call me at ***-***-*****to discuss next steps. Thank you Lisa Malloy
GetHuman2615811 did not yet indicate what Groupon should do to make this right.
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