Order never arrived

GetHuman2615371's Order Never Arrived issue with Groupon from March 2019

Help with my Groupon issue
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman2615371's own words
My address is ** sturminster house Irving road and my package was sent to ** Irving road. The lady who received parcel brought it to me but there was another item meant to be delivered at the same time which hasn't come. The lady had opened parcel and there was no payment slip included. I am missing out on my money as I have paid for the item. Please get back in touch thank you
I want product delivered to me. To right address
Tried contacting you. *Laura cook************L*****@***.com
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How GetHuman2615371 fixed the problem
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Order Never Arrived issue
Reported by GetHuman2615371
Mar 28th, 2019 - 22d ago
I have an issue with Groupon too
Seen by 5 customers so far
Similar issue to 183429 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman2615371 started working on this issue
Mar 28th 10:18am
GetHuman2615371 indicated the issue is not fixed yet.
Mar 31st 1:00pm
GetHuman2615371 indicated the issue is not fixed yet.
Mar 31st 1:04pm