Hi I purchased the cat scratcher house for $**.** on March ** but my order never arrive...

GetHuman-aliciark's Order Never Arrived issue with Groupon from March 2019

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The issue in GetHuman-aliciark's own words
Hi I purchased the cat scratcher house for $**.** on March ** but my order never arrived . I went onto my account and it shows that I was refunded the money but I was never contacted saying that I got refunded. I want this item not a refund. This is my first time using and purchasing with Groupon and it’s kind of irritating that I cannot call and speak with somebody regarding this matter. I would like this item that I purchased please. Please call me regarding this matter at ***-***-****. Thank you.
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Order Never Arrived issue
Reported by GetHuman-aliciark
Mar 27th, 2019 - a mon ago
I have an issue with Groupon too
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GetHuman-aliciark started working on this issue
Mar 27th 10:39pm