I went to purchase a groupon on Sunday night to go go karting at fomula kartways with...
GetHuman2608511's Refund my order issue with Groupon from March 2019
Help with my Groupon issue
First: share to improve GetHuman2608511's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2608511's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2608511 will want to follow the link below to head to their help center. We will check on GetHuman2608511 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2608511 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2608511's own words
I went to purchase a groupon on Sunday night to go go karting at fomula kartways with * other people. When I went to purchase * tickets it said the transaction failed. I then went to the go karting place and just purchased them there and we went go karting that night. The next day I get an email that $*** was charged to my debit visa and that I have go karting tickets. I need a refund for this as the last time I was on the site it said the transaction failed and then it charged me without my approval. I need to speak to an actual person as this emailing thing doesn't work and I have been trying for * days to contact somebody for a refund.
GetHuman2608511 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2608511 fixed the problem
We are waiting for GetHuman2608511 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster: