I bought the *** Fifth RoofTop Bar voucher for $***.**. I called to make a reservation...

GetHuman2607747's customer service issue with Groupon from March 2019

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The issue in GetHuman2607747's own words
I bought the *** Fifth RoofTop Bar voucher for $***.**. I called to make a reservation before we left home on March **. She said we didn't need reservations. We went to a play and took a cab to bar. When we entered, the ticket man said they had a closed party that evening and could come back after midnight. It was raining and we didn't want to hang around as it was only**pm. *The manager came down and told us we were not the only ones told wrongly that the bar was closed for a party.*He suggested I contact you (GROUPON) as he felt you would make it good. He said you would probably refund our money as the expiration date is the end of this month.*We are good customers of GROUPON and appreciate your services. This was a bummer as it was my husband's **th birthday and we wanted to order champagne.*Could you refund my $***.**. I will use it for other GROUPON orders?*You have a great reputation now. The manager said they will be offering this again next year but I don't think we will be going to New York.*GROUPON *LG-SYNX-**GG-YN**-KF*S*Thanks for your consideration,*Carol Stermer****-***-*****carolstermer@Comcast.net

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Customer service issue
Reported by GetHuman2607747
Mar 27th, 2019 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 240 others
0 customers following this


GetHuman2607747 started working on this issue
Mar 27th, 2019 9:02pm

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