I tried to purchase * tickets to the Rascal Flatts show on my account last Saturday aft...

GetHuman2605249's Refund my order issue with Groupon from March 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2605249's own words
I tried to purchase * tickets to the Rascal Flatts show on my account last Saturday afternoon. When I was ready to checkout to purchase the tickets, it said "the current page is unavailable, please try again" So I tried to purchase again and it did the same thing. The page finally reconnected the *rd time and let me purchase * tickets. However, when I checked my account yesterday, Groupon charged me for * tickets!! I need my money back because I was only wanting to purchase * tickets. Thank you.
GetHuman2605249 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund my order issue
Reported by GetHuman2605249
Mar 27th, 2019 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 182710 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman2605249 started working on this issue
Mar 27th 5:29pm
GetHuman2605249 indicated the issue is not fixed yet.
Mar 27th 5:32pm