I bought * tickets to Harlem Globetrotters for *pm Mar **th at * pm with Magicpass usi...

GetHuman-konoshop's Problem with an order issue with Groupon from March 2019

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The issue in GetHuman-konoshop's own words
I bought * tickets to Harlem Globetrotters for *pm Mar **th at * pm with Magicpass using a credit card through my app. The following day, I recieved an email saying there was a problem with the card, onmy work email. Since I was at work I signed in online and purchased the same tickets again, this time using Paypal. I just checked my bank account, it shows the purchase with the credit card as pending and the paypal purchase as having already processed. And I cannot find any information about if I actually have a ticket or not from either work or home email or the app.
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Groupon

Problem with an order issue
Reported by GetHuman-konoshop
Mar 27th, 2019 - 22d ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 182573 others
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Timeline
GetHuman-konoshop started working on this issue
Mar 27th 11:55am