I purchased an over night stay at corse lawn hotel on the**th March having tried contac...
GetHuman-karencoy's Can't contact company issue with Groupon from March 2019
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karencoy will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-karencoy can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman-karencoy may need:
Name on account, Email on account, and Billing Address
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-karencoy's own words
I purchased an over night stay at corse lawn hotel on the**th March having tried contacting the hotel with the number on the internet which doesn't ring out I proceed to contact groupon the person on the other end said he would look into the matter leaving me on the phone for * min didn't come back which he said he would then ended the call again I called back and the person I spoke to this time said he would refund as they couldn't contact the hotel on the number given I received the refund but now received my mobile phone bill which as now cost me £** for two phone calls after having been sold a night away with a hotel which neither myself or groupon can contact the hotel. I would like the groupon to refund the £** as groupon on this occasion have sold a product that I was unable to contact the hotel and groupon also couldn't
GetHuman-karencoy did not yet indicate what Groupon should do to make this right.
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