I purchased an over night stay at corse lawn hotel on the**th March having tried contac...

GetHuman-karencoy's Can't contact company issue with Groupon from March 2019

4 views | 182561 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-karencoy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-karencoy's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karencoy will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-karencoy can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-karencoy may need:
Name on account, Email on account, and Billing Address
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-karencoy's own words
I purchased an over night stay at corse lawn hotel on the**th March having tried contacting the hotel with the number on the internet which doesn't ring out I proceed to contact groupon the person on the other end said he would look into the matter leaving me on the phone for * min didn't come back which he said he would then ended the call again I called back and the person I spoke to this time said he would refund as they couldn't contact the hotel on the number given I received the refund but now received my mobile phone bill which as now cost me £** for two phone calls after having been sold a night away with a hotel which neither myself or groupon can contact the hotel. I would like the groupon to refund the £** as groupon on this occasion have sold a product that I was unable to contact the hotel and groupon also couldn't

GetHuman-karencoy did not yet indicate what Groupon should do to make this right.

How GetHuman-karencoy fixed the problem

We are waiting for GetHuman-karencoy to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-karencoy fixes it.
This email address isn't valid

Groupon

Can't contact company issue
Reported by GetHuman-karencoy
Mar 27th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 182561 others
0 customers following this

Timeline

GetHuman-karencoy started working on this issue
Mar 27th, 2019 10:50am