I purchased an over night stay at corse lawn hotel on the**th March having tried contac...
GetHuman-karencoy's Can't contact company issue with Groupon from March 2019
Help with my Groupon issue
First: share to improve GetHuman-karencoy's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-karencoy's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-karencoy will want to follow the link below to head to their help center. We will check on GetHuman-karencoy later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-karencoy may need:
Name on account, Email on account, and Billing Address
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-karencoy's own words
I purchased an over night stay at corse lawn hotel on the**th March having tried contacting the hotel with the number on the internet which doesn't ring out I proceed to contact groupon the person on the other end said he would look into the matter leaving me on the phone for * min didn't come back which he said he would then ended the call again I called back and the person I spoke to this time said he would refund as they couldn't contact the hotel on the number given I received the refund but now received my mobile phone bill which as now cost me £** for two phone calls after having been sold a night away with a hotel which neither myself or groupon can contact the hotel. I would like the groupon to refund the £** as groupon on this occasion have sold a product that I was unable to contact the hotel and groupon also couldn't
GetHuman-karencoy did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-karencoy fixed the problem
We are waiting for GetHuman-karencoy to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.