i have purchased ticket on river cruise in gold coast. order numbe...

GetHuman-nbolorma's Change my order issue with Groupon from March 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-nbolorma's own words
I was trying to connect by email. But Groupon.com.au didn't answer me. ... i have purchased ticket on river cruise in gold coast. order numbe-****-******-******. The day i planned the cruise was just occupied so i couldn't use the ticket anymore. Now i am in Melbourne. I have written several times to your customer service about the refund but still not replying.
they didn't respond
I want to refund money
I wrote * emails without any answers
I have an issue with Groupon too
How GetHuman-nbolorma fixed the problem
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Groupon

I want to refund money
Change my order issue
Reported by GetHuman-nbolorma
Mar 27th, 2019 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 16 customers so far
Similar issue to 182549 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-nbolorma started working on this issue
Mar 27th 6:16am
GetHuman-nbolorma shared this issue with others over email
Mar 27th 6:16am
GetHuman-nbolorma indicated the issue is not fixed yet.
Mar 30th 7:59am
GetHuman-nbolorma indicated the issue is not fixed yet.
Mar 30th 7:59am
GetHuman-nbolorma indicated the issue is not fixed yet.
Mar 30th 8:01am
GetHuman-nbolorma indicated the issue is not fixed yet.
Mar 30th 8:02am
GetHuman-nbolorma indicated the issue is not fixed yet.
Mar 30th 8:03am
GetHuman-nbolorma shared this issue with others over email
Mar 30th 8:03am
GetHuman-nbolorma indicated the issue is not fixed yet.
Mar 30th 8:04am
GetHuman-nbolorma confirmed the issue is fixed. Hooray!
Mar 30th 8:04am
GetHuman-nbolorma confirmed the issue is fixed. Hooray!
Mar 30th 8:07am
GetHuman-nbolorma confirmed the issue is fixed. Hooray!
Mar 30th 8:07am
GetHuman-nbolorma indicated the issue is not fixed yet.
Mar 30th 8:08am
GetHuman-nbolorma indicated the issue is not fixed yet.
Mar 30th 8:08am