Hi,*I really hope you can help with this query as I have been going in circles to date...

GetHuman-fihought's customer service issue with Groupon from March 2019

6 views | 182393 similar | 0 following
Help with my Groupon issue

How did GetHuman-fihought do it?

Waiting to hear how GetHuman-fihought fixed the problem to share with other customers.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-fihought's own words
Hi,*I really hope you can help with this query as I have been going in circles to date with Groupon customer services.*I wanted some Groupon vouches to make a specific booking for a hotel in Hunter Valley. After many failed attempts the vouchers suddenly appeared without an email in 'my stuff'. When I then went to book the hotel it wouldn't allow me to book for the dates requested. I have written to groupon several times and they have eventually responded but failed to answer the query. *If I cannot make the booking for the specific dates I do not want the vouchers and want a refund.*I really wish I had never signed up to Groupon as it has been such a bad experience and the customer services has been appalling. *If you could help, it would be very much appreciated.*Regards Fiona

GetHuman-fihought did not yet indicate what Groupon should do to make this right.

How GetHuman-fihought fixed the problem

We are waiting for GetHuman-fihought to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fihought fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-fihought
Mar 26th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 182393 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-fihought started working on this issue
Mar 26th, 2019 10:26pm
GetHuman-fihought confirmed the issue is fixed. Hooray!
Mar 29th, 2019 10:47pm
GetHuman-fihought confirmed the issue is fixed. Hooray!
Mar 29th, 2019 10:47pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians