Hi,*I really hope you can help with this query as I have been going in circles to date...

GetHuman-fihought's customer service issue with Groupon from March 2019

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Hi,*I really hope you can help with this query as I have been going in circles to date with Groupon customer services.*I wanted some Groupon vouches to make a specific booking for a hotel in Hunter Valley. After many failed attempts the vouchers suddenly appeared without an email in 'my stuff'. When I then went to book the hotel it wouldn't allow me to book for the dates requested. I have written to groupon several times and they have eventually responded but failed to answer the query. *If I cannot make the booking for the specific dates I do not want the vouchers and want a refund.*I really wish I had never signed up to Groupon as it has been such a bad experience and the customer services has been appalling. *If you could help, it would be very much appreciated.*Regards Fiona
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Groupon

Customer service issue
Reported by GetHuman-fihought
Mar 26th, 2019 - 24d ago
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GetHuman-fihought started working on this issue
Mar 26th 10:26pm
GetHuman-fihought confirmed the issue is fixed. Hooray!
Mar 29th 10:47pm
GetHuman-fihought confirmed the issue is fixed. Hooray!
Mar 29th 10:47pm