I made a purchase on Groupon for two one hour massages at Chi of Life Theraputic Massag...

GetHuman-cedlatin's customer service issue with Groupon from March 2019

Help with my Groupon issue
The issue in GetHuman-cedlatin's own words
I made a purchase on Groupon for two one hour massages at Chi of Life Theraputic Massage in Huntsville, AL. I have not opened the voucher yet, but have been unable to reach the business to set up an appointment to redeem the voucher. Everytime I contact the business, it goes straight to voicemail saying they won't open until after Thanksgiving. My voucher expires May ****. How do I get a refund from Groupon since I am unable to use the vouchers?
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Groupon

Customer service issue
Reported by GetHuman-cedlatin
Mar 26th, 2019 - 24d ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 182296 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman-cedlatin started working on this issue
Mar 26th 7:59pm
GetHuman-cedlatin shared this issue with others over email
Mar 26th 8:00pm
GetHuman-cedlatin indicated the issue is not fixed yet.
Mar 29th 8:10pm