we went to the microtell in york maine, the beds were dirty and pee stains on everythin...

GetHuman2599346's Refund my order issue with Groupon from March 2019

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GetHuman2599346's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2599346 will want to follow the link below to head to their help center. We will check on GetHuman2599346 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2599346's own words
we went to the microtell in york maine, the beds were dirty and pee stains on everything. we talked to a manager of the hotel and they said they will give us a full refund. we just needed to get in contact with a groupon representative. i couldn't find a number to talk to a real person so i came on here. Anyways, the hotel said that they are going to refund us, and they filled out a form for groupon. please get back to me as soon as possible so i know what the next steps in this process are.
GetHuman2599346 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund my order issue
Reported by GetHuman2599346
Mar 26th, 2019 - 25d ago
I have an issue with Groupon too
Not resolved
Seen by 4 customers so far
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Timeline
GetHuman2599346 started working on this issue
Mar 26th 7:49pm