On March **th I ordered a pair of Henry Ferrera mens shoes for $**.**. I viewed my orde...

GetHuman-haywireh's Overcharge issue with Groupon from March 2019

3 views
 | 
182079 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-haywireh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-haywireh's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-haywireh will want to follow the link below to head to their help center. We will check on GetHuman-haywireh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-haywireh may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers support over the phone but you can use the option for Live Chat. Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you will see an option to live chat with Groupon
The issue in GetHuman-haywireh's own words
On March **th I ordered a pair of Henry Ferrera mens shoes for $**.**. I viewed my order before submitting it, but after submitting the order for * pair of shoes I was charged for * pairs totally $**.**. I just received my order and only got one pair after being charged for two pairs. I want my money refunded for the pair I didnt order. Also, I need a return label and refund for the pair I just received as they do not fit.
GetHuman-haywireh did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-haywireh fixed the problem
We are waiting for GetHuman-haywireh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-haywireh fixes it.
This email address isn't valid

Groupon

Overcharge issue
Reported by GetHuman-haywireh
Mar 26th, 2019 - 24d ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 182079 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-haywireh started working on this issue
Mar 26th 3:48pm