I purchased a procedure for $**.** for what I thought was for microblading but after co...

GetHuman2596301's Refund my order issue with Groupon from March 2019

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GetHuman2596301's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2596301 will want to follow the link below to head to their help center. We will check on GetHuman2596301 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2596301 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2596301's own words
I purchased a procedure for $**.** for what I thought was for microblading but after contacting the salon, they told me it was permanent makeup. I do not want this service and am requesting a refund. In calling my credit card company, I was told that Groupon had been paid. have tried unsuccessfully several times to reach customer service at Groupon and have been unsuccessful. Please help. Laure
GetHuman2596301 did not yet indicate what Groupon should do to make this right.
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Refund my order issue
Reported by GetHuman2596301
Mar 26th, 2019 - 24d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 181989 others
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GetHuman2596301 started working on this issue
Mar 26th 1:55pm