I purchased a voucher for dolphin tours private boat charter for up to ** people have t...

GetHuman-ragingea's Refund my order issue with Groupon from March 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ragingea's own words
I purchased a voucher for dolphin tours private boat charter for up to ** people have tried to set up an a tour with Captain Bob Ballinger. The website says there was availability for my group March ** the captain said it was available for the **st but my voucher did not cover that when I called and spoke with somebody on the phone they said there was availability for my tour on April * the captain says no it’s not available they were wrong get that through your head very very rude and unprofessional on willing to accommodate my party I do not want to continue this booking I want my money back I am not happy at all very unprofessional
GetHuman-ragingea did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ragingea fixed the problem
We are waiting for GetHuman-ragingea to fix the problem and share the solution with the rest of us customers.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund my order issue
Reported by GetHuman-ragingea
Mar 26th, 2019 - a mon ago
I have an issue with Groupon too
Seen by 3 customers so far
Similar issue to 181946 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
GetHuman-ragingea started working on this issue
Mar 26th 12:24pm
GetHuman-ragingea indicated the issue is not fixed yet.
Mar 26th 12:29pm