I purchased two massages and the main person who does the massages had surgery so appoi...

GetHuman2593654's Change my order issue with Groupon from March 2019

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GetHuman2593654's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2593654 will want to follow the link below to head to their help center. We will check on GetHuman2593654 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2593654 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2593654's own words
I purchased two massages and the main person who does the massages had surgery so appointments are impossible to get. I spoke to one of the other people who can massage but she found a new job and so now only does massages part time. The last time I searched for an appointment slot, it was last week and the only available time slot was one hour on May **th. That is two MONTHS away! All I want is to get credit for my $**.** so that I can apply it to another groupon. Please help.
GetHuman2593654 did not yet indicate what Groupon should do to make this right.
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Groupon

Change my order issue
Reported by GetHuman2593654
Mar 26th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 181830 others
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Timeline
GetHuman2593654 started working on this issue
Mar 26th 12:50am