About ** minutes ago I was checking out a purchase and enrolled in Groupon Select. I di...

GetHuman2593154's Change my order issue with Groupon from March 2019

3 views | 181773 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman2593154's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2593154's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2593154 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2593154 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman2593154 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2593154's own words
About ** minutes ago I was checking out a purchase and enrolled in Groupon Select. I did not realize I was making a six month commitment I thought I would be able to try it for ** days free and then would be billed after April **th only if I don't opt-out. As I read the email more clearly I noticed I will be forced to subscribe for * months! As I do not know if I will like Groupon Select I would rather not subscribe for * months and would like to cancel my subscription immediately. I can have that **% discount removed from my earlier purhase and pay the original amount of my order if it means I can cancel right away. Being that it hasn't been **hrs, let alone one hour, I would like it if my request to cancel can be honored. The terms and conditions are misleading and I am not willing to make a * month commitment without trying it for at least one month first (free or not). Thank you

GetHuman2593154 did not yet indicate what Groupon should do to make this right.

How GetHuman2593154 fixed the problem

We are waiting for GetHuman2593154 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2593154 fixes it.
This email address isn't valid

Groupon

Change my order issue
Reported by GetHuman2593154
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 181773 others
0 customers following this

Timeline

GetHuman2593154 started working on this issue
Mar 25th, 2019 11:12pm