About ** minutes ago I was checking out a purchase and enrolled in Groupon Select. I di...
GetHuman2593154's Change my order issue with Groupon from March 2019
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2593154 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2593154 can let us know if they help or not.
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Before contacting them, items GetHuman2593154 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2593154's own words
About ** minutes ago I was checking out a purchase and enrolled in Groupon Select. I did not realize I was making a six month commitment I thought I would be able to try it for ** days free and then would be billed after April **th only if I don't opt-out. As I read the email more clearly I noticed I will be forced to subscribe for * months! As I do not know if I will like Groupon Select I would rather not subscribe for * months and would like to cancel my subscription immediately. I can have that **% discount removed from my earlier purhase and pay the original amount of my order if it means I can cancel right away. Being that it hasn't been **hrs, let alone one hour, I would like it if my request to cancel can be honored. The terms and conditions are misleading and I am not willing to make a * month commitment without trying it for at least one month first (free or not). Thank you
GetHuman2593154 did not yet indicate what Groupon should do to make this right.
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