Refund or Date extension for Groupon

GetHuman-annakpvu's Refund my order issue with Groupon from March 2019

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Help with my Groupon issue
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GetHuman-annakpvu's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-annakpvu will want to follow the link below to head to their help center. We will check on GetHuman-annakpvu later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-annakpvu's own words
My groupon for James Arthur Vineyard expired on March * ****. I was unable to arrive during the season due to unexpected weather, busy weekdays, and rising circumstances. I would like to have my groupon refunded or an extension on the date? Please contact me by email for any further notice. Thank you.
I would like to have a refund or to extend the date for my groupon.
I have an issue with Groupon too
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Refund my order issue
Reported by GetHuman-annakpvu
Mar 25th, 2019 - 24d ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 181753 others
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GetHuman-annakpvu started working on this issue
Mar 25th 10:50pm