Great Hands Massage **$ for ** minute massage is a scam and you guys should be aware. I...

GetHuman2636274's Can't Contact Seller issue with Groupon from March 2019

8 views
 | 
184866 similar
 | 
0 following
Help with my Groupon issue
GetHuman2636274's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2636274 will want to follow the link below to head to their help center. We will check on GetHuman2636274 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman2636274's own words
I texted the Juvall like he wanted and never answered. ... Great Hands Massage **$ for ** minute massage is a scam and you guys should be aware. I got it for a gift from my future mother-in-law and so I decided to read the reviews. Terrible complaints about he doesn’t respond to messages and only goes through text and one biggest issue is that the Groupon certificate says REDEEMED when it was never used. I had the same issue my coupon said redeemed within two days receiving it and never used it or called. With that being said, I decided to call and see for myself. I called to set up an appointment and tel about my certificate saying redeemed he answered in not a professional manner and told me yeah that issue has been happening and told me to just TEXT him my name and when I’m available and I did. He left me on READ and never responded. Most reviews say the same issue. What a scam and a waste of money. My mother-in-law should be refunded.
It’s a scam and not professional. It was a gift and it’s sad that I can’t even use it.
Just refund the money spent
What am I suppose to text and call the man everyday until he answers? Unprofessional
I have an issue with Groupon too
How GetHuman2636274 fixed the problem
We are waiting for GetHuman2636274 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2636274 fixes it.
This email address isn't valid

Groupon

Great hands massage
Can't Contact Seller issue
Reported by GetHuman2636274
Mar 29th, 2019 - 6 mons ago
I have an issue with Groupon too
Fixed
Seen by 8 customers so far
Similar issue to 184866 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman2636274 started working on this issue
Mar 29th 10:38pm
GetHuman2636274 indicated the issue is not fixed yet.
Mar 30th 4:04am
GetHuman2636274 indicated the issue is not fixed yet.
Mar 30th 4:06am
GetHuman2636274 indicated the issue is not fixed yet.
Mar 30th 4:06am
GetHuman2636274 indicated the issue is not fixed yet.
Apr 2nd 9:19pm