Hi, **My account *****@***.com has purchased Doggie spa deal once was **%off promo cod...

GetHuman-bulloyk's customer service issue with Groupon from March 2019

2 views
 | 
174873 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-bulloyk's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bulloyk's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bulloyk will want to follow the link below to head to their help center. We will check on GetHuman-bulloyk later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-bulloyk may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-bulloyk's own words
Hi, **My account *****@***.com has purchased Doggie spa deal once was **%off promo code and I got charged $** on my credit card but deal never show up on my account. **Then I would have to purchased another same deal but runs $** after few days later and use redeemed after. My credit card transaction got charge twice $** and $** but I have only got one time service rentered! So please check and return me one time purchased refund, due to this is your co. mistake not me, you have made me spend in a higher deal, I should got $** back to my account or credit back to me. Thanks.***Roy Jian**********
GetHuman-bulloyk did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-bulloyk fixed the problem
We are waiting for GetHuman-bulloyk to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bulloyk fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-bulloyk
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 174873 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bulloyk started working on this issue
Mar 13th 6:13pm