Product received was not what was advertised.

GetHuman2473146's customer service issue with Groupon from March 2019

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The issue in GetHuman2473146's own words
You're probably getting duplicate messages from me but seriously, your communication channels are a bit complicated. **Order No. ***********Jennifer Chandler***** River Drive NE Townsend GA ***********@***.com is on record but if you could cc *****@***.com that would be great. **Problem:*I ordered a Philips Sonicare electric toothbrush - the image is of a beautiful sleek white toothbrush with a glass and replacement toothbrush head. From what is in the three images provided, it is definitely worth $**. When the package arrived, it was a Philips Sonicare Electric Toothbrush but not the toothbrush that was advertised visually in the description. There is no way I would purchase the toothbrush provided for $***. To add insult, the product was shipped FROM Amazon where the exact product shipped is listed for $**. This seller is scamming your customers.
I would like a refund.
I was a customer in the past but haven't used Groupon in years. In attempt to use it again, this is just a colossal fail.
I've looked everywhere for a way to contact the seller directly - your site even says "click the link below" only there is no link to click. I'm at whits end.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman2473146
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 6 customers so far
Similar issue to 174834 others
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Timeline
GetHuman2473146 started working on this issue
Mar 13th 5:40pm