I gifted a Groupon for a Sam's club membership to my daughter but used a bad email addr...

GetHuman2472658's customer service issue with Groupon from March 2019

1 view
174818 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman2472658's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2472658's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2472658 will want to follow the link below to head to their help center. We will check on GetHuman2472658 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2472658 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2472658's own words
I gifted a Groupon for a Sam's club membership to my daughter but used a bad email address. How can I change the email address, which is also used for the activation of the Sam's club membership?**She cannot access the old email address because she does not have a computer and is not able to access it from her cell phone because she has a new phone (changed from android to iPhone, and changed cell phone numbers). She does not remember her password to Yahoo and cannot get a password reset due to the above. **The email address I entered is: *****@***.com and it needs to be changed to *****@***.com
GetHuman2472658 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2472658 fixed the problem
We are waiting for GetHuman2472658 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2472658 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2472658
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 174818 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2472658 started working on this issue
Mar 13th 5:11pm