I purchased a bobi November **, ****. I've had nothing but problems since the beginning...

GetHuman2472654's customer service issue with Groupon from March 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2472654's own words
I purchased a bobi November **, ****. I've had nothing but problems since the beginning of the year. it stops running approximately **-** times per session and I have to babysit it and restart it every few minutes, plus it is not picking up. I purchased this item as I'm disabled and now vacuuming has become more difficult because I'm constantly having to restart it. I want to return the item which said free returns but it doesn't give that option. can you please help me return the item? I have all the original packaging, I just need a return label. **my order number is **********.***also, getting in contact with groupon has been nearly impossible. I've been very disappointed in how hard it is to just get to this chat. I highly recommend a link that you just click.***thanks!
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Groupon

Customer service issue
Reported by GetHuman2472654
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman2472654 started working on this issue
Mar 13th 5:11pm