I booked A hotel stay over the weekend and it was horrible the customer service was bad...
GetHuman-anncooks's customer service issue with Groupon from March 2019
Help with my Groupon issue
First: share to improve GetHuman-anncooks's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-anncooks's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-anncooks will want to follow the link below to head to their help center. We will check on GetHuman-anncooks later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-anncooks may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-anncooks's own words
I booked A hotel stay over the weekend and it was horrible the customer service was bad and they were not very accommodating there was no parking there was a party going on on the floor of that we were on. The party went until about four in the morning it was very loud and guest were in the hallway the customer service rep at the front desk told us we will be able to get our money back into contact Groupon
GetHuman-anncooks did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-anncooks fixed the problem
We are waiting for GetHuman-anncooks to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.