Today I was moving. My phone was left at my apartment. Tonight I came back and wanted t...

GetHuman2468452's customer service issue with Groupon from March 2019

1 view
174566 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman2468452's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2468452's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2468452 will want to follow the link below to head to their help center. We will check on GetHuman2468452 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2468452 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2468452's own words
Today I was moving. My phone was left at my apartment. Tonight I came back and wanted to check my messages. After uhhu locking my screen on my phone Groupon immediately popped up. There are ** air mattresses that I never authorized purchased in my account from today, keep in my I wasn't home and my phone was sitting on a counter all day in an empty apartment. I need this rectified. Also Groupon was supposed to refund my account the JABS kickboxing as well and low and bend on my credit card statement this month, they were not credited as promised prior. I am so disgusted with this. I have used Groupon for years, I will be uninstall ing the app from all my devices and shutting my account as soon as this nonsense is fixed. Please forward this to whomever it must get to for action to be taken. If I don't hear back I will cancel my credit card and you won't get paid either way. This is some sort of scam or bullshit and it's not going to fly here.
GetHuman2468452 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2468452 fixed the problem
We are waiting for GetHuman2468452 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2468452 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2468452
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 174566 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2468452 started working on this issue
Mar 13th 2:41am