Today I was moving. My phone was left at my apartment. Tonight I came back and wanted t...

GetHuman2468452's customer service issue with Groupon from March 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2468452 will want to follow the link below to head to their help center. We will check on GetHuman2468452 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2468452's own words
Today I was moving. My phone was left at my apartment. Tonight I came back and wanted to check my messages. After uhhu locking my screen on my phone Groupon immediately popped up. There are ** air mattresses that I never authorized purchased in my account from today, keep in my I wasn't home and my phone was sitting on a counter all day in an empty apartment. I need this rectified. Also Groupon was supposed to refund my account the JABS kickboxing as well and low and bend on my credit card statement this month, they were not credited as promised prior. I am so disgusted with this. I have used Groupon for years, I will be uninstall ing the app from all my devices and shutting my account as soon as this nonsense is fixed. Please forward this to whomever it must get to for action to be taken. If I don't hear back I will cancel my credit card and you won't get paid either way. This is some sort of scam or bullshit and it's not going to fly here.
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Groupon

Customer service issue
Reported by GetHuman2468452
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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Timeline
GetHuman2468452 started working on this issue
Mar 13th 2:41am