Ive been trying for over a week now to try to refund my groupon purchase. Originally, i...

GetHuman-drakealv's customer service issue with Groupon from March 2019

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Help with my Groupon issue
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GetHuman-drakealv's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-drakealv will want to follow the link below to head to their help center. We will check on GetHuman-drakealv later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-drakealv's own words
Ive been trying for over a week now to try to refund my groupon purchase. Originally, it was only supposed to be two tickets for myself and my girlfriend since it was her birthday. It was my first time using groupon and accidentally made the purchase twice. Unfortunately I didn't read that I had to wait ** hours for redemption so we never got to use it and paid full price. So now im stuck with * tickets that ive been trying to return basically upon buying them and after watching youtube videos and googling it I was still confused. Im at the stage where I had to google "How to get human support for groupon". I would like to return all of these vouchers
GetHuman-drakealv did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-drakealv
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
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GetHuman-drakealv started working on this issue
Mar 13th 12:36am