order * ************* I ordered Dyson V* absolute cord free stick vacuum from you on t...

GetHuman-kknickel's customer service issue with Groupon from March 2019

1 view
174500 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-kknickel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kknickel's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kknickel will want to follow the link below to head to their help center. We will check on GetHuman-kknickel later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kknickel may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kknickel's own words
order * ************* I ordered Dyson V* absolute cord free stick vacuum from you on the ****** but I only received one part (***). I talk to someone on live chat *** and you told me to send the part back ( you sent me prepaid label) so I sent back. You told me it may take a month before the refund. Could I know the status of the refund on the order ***********?**Kelly Nickels****-***-**** ( cell*text)
GetHuman-kknickel did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kknickel fixed the problem
We are waiting for GetHuman-kknickel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kknickel fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kknickel
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 174500 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kknickel started working on this issue
Mar 12th 10:53pm