I paid $***.** for a business that went out of business. I called about a year ago & wa...

GetHuman2464839's customer service issue with Groupon from March 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2464839 will want to follow the link below to head to their help center. We will check on GetHuman2464839 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2464839's own words
I paid $***.** for a business that went out of business. I called about a year ago & was told I could apply the $***.** toward another groupon purchase. I called today & talked to a woman I could barely understand because she is in the Manila & she said I could only use half that amount because the system can't process a purchase that old. I have a copy of the purchase & it says the full amount I paid never expires. I want to use the full amount I paid $***.** toward another , new Groupon purchase. Cathy Bullard
GetHuman2464839 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman2464839
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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GetHuman2464839 started working on this issue
Mar 12th 9:21pm